Refund Policy

Action required to request a refund

In order to start the refund process, you must first download our form at the following link: Download

On this form, it is necessary to fill in all the information:

• Order Date
• Order Number
• Total Order Amount
• Items concerned by the request
• Name
• Street
• Postal Code
• City
• Country
• Email Address
• Phone Number
• Date and Signature

You must send this form to the email address contact@bedbugknocker.com or by registered mail to the following address:

Bed Bug Knocker LLC
24A Trolley Square #1193
Wilmington, DE 19806-3334
United States

Refund

The refund will be processed within 2 days and will be made to the same payment method you used at the time of purchase.

Refund conditions

If the item is covered by a results guarantee, you can request a refund for this item if it did not work for you.

If the item was missing, damaged, broken, or defective upon delivery, you can also request a refund for the item.

If your order was not delivered within 30 days, you can also request a refund for the item.